Customers

How do refunds work?

All purchased closet items come from different sellers, who have their own refund, cancellations, exchanges and return policies. 

Refunds generally happen when the item is not as you expected (wear and tear, imperfections, etc.), wasn't as described or didn't arrive. Unfortunately, AClosetful does not allow refunds, cancellations or returns just because you changed your mind about making a purchase.

We adhere to a strict return reasons as this not only effects AClosetful.com but the seller as well. We ask that you are positive you want to complete a purchase before paying, to avoid asking for refunds, cancellation of your order or returning a closet item.

To request a refund, find your order and request a refund there, remember it takes up to 2-3 weeks for us to approve and issue a refund dependant on the circumstances.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support
Purchase Protection
Item isn't what you ordered?
We've got you covered.
Honest Reviews
All from verified buyers only, feel confident shopping on AClosetful.com
Multiple Closets
Shop from multiple closets from around the world.
Open Your Own Closet
Have A Closetful?
Setup your closet today!

This website collects cookies to deliver better user experience. We collect cookies to analyze our website traffic and performance. Cookies help us display personalized product recommendations and ensure you have great shopping experience - by continuing to browse the AClosetful site, you consent to the use of cookies.

Our website images, logo, text, icons and animations are © AClosetful.com, no part of this site is to be copied without permission.
Closet images (shop personal images) and product images are © their respective closet owner.
The trademarks and/or service marks of the brands sold on AClosetful.com or any of our affiliate sites/links, are the property of those brands and not of AClosetful.com.
Various animated icons created by Freepik - Flaticon